EDsys has made a strategic decision to bundle StorageCraft ShadowProtect on its servers to deliver a turnkey, single, integrated and cost effective solution for backup, recovery and disaster recovery.
“This provides our resellers and customers with a strong competitive advantage over mainstream, tier 1 server vendors. Now our servers are protected every 15 minutes throughout the day and if a problem develops, the entire server (including the operating system and databases) can be rebuilt in minutes. Additionally, with the granular file restore capabilities, single files or folders can be restored in literally seconds. Clearly tape no longer meets today's business SLAs (service level agreements) for customers and this is probably the primary reason we were seeing a decline in tape backup sales. Disk-to-disk is the new standard for backup and recovery, while tape is being relegated to off-site archival rather than being used for backup.” Steve Mitchell - EDsys Marketing Manager
“After implementing ShadowProtect for our own use and using the IT Edition in the field, we had the confidence to deploy the product to our clients. SMB directors and accountants are more tech savvy these days, and needed assurance that the product worked as well as we claimed. We were more than happy to provide a live demonstration, simulating a full disaster recovery of Exchange and SQL servers - needless to say the purchase orders soon followed."
"An extremely compelling product with a great feature set, and no agents!” Philip Allanson - Director, Forest Technology Pty Ltd
“Hardware Independent Restore is simply FANTASTIC! Our engineers are constantly impressed with how well ShadowProtect IT Edition works!"
"The ability to take quick online and offline images of the Microsoft desktop and server suite is beneficial, yet the ability to quickly restore to a different hardware platform with minimal driver updates - if any - is simply fantastic. The product has paid for itself on a number of occasions during DR, rollback and migration scenarios."
"This product is a must for any IT firm or department.” Dom Polegubic - Director, Forward IT Pty Ltd
“Confidence every time - that sums up the feeling we get by using the ShadowProtect IT Edition. Before any major changes or, on a new client machine, we make a backup using the IT Edition to ensure that we can restore the complete system. Many of the systems we handle are badly configured and care is often needed - one bad change may cause the system to fail. Having the backup image, we know that we can restore the system in the worst case."
"If allowed, we can also import the image created into a virtual machine and use it to resolve the issues with confidence, so that when we go back to the system we can fix and handle any known issues."
"Many clients have poor recovery plans and this base image allows for the discussion and implementation of a better IT Disaster Recovery Plan.” Andrew Gibson - HiTec Pty Ltd
“This product is so versatile; we have trialled multiple products in the past to allow us the flexibility to restore not only individual files but whole systems across multiple technologies and across multiple transmission media within the LAN and WAN. StorageCraft have allowed us to do this with their ShadowProtect software. In particular, the ability to restore individual files quickly and effectively and the innovative way in which it reduced the bandwidth needed for incremental backups. The most impressive facility that we have been able to leverage is its ability to work within a virtual environment. It has made the sometimes difficult process of migrating from a physical to virtual environment very easy indeed; and by doing so has reduced our build times and costs, making Intrical Ltd a more cost effective option for potential customers.” David Ferrington - Professional Services Manager, Intrical Limited
Migrating from Acronis to ShadowProtect was a life saver
IT Manager on Demand had switched from Acronis to using ShadowProtect after first trialling the solution, then performing a head-to-head evaluation.
“At first glance, both products appear to be similar, however it is when you look under the covers that you find ShadowProtect wins every time. Ultimately it was StorageCraft ShadowProtect's reliability and local (Australian) based support that won us over. As an example, ShadowProtect has a feature called 'Self-Healing Incremental Recovery' which self-heals a broken incremental backup chain, this therefore provides exceptional reliability and backup integrity. Acronis does not have this, which in our opinion jeopardises our customers' data - which is unacceptable. Backups must be rock solid, and ShadowProtect delivers the best reliability at a very affordable price point." As a StorageCraft partner, IT Manager on Demand sells six or seven copies of ShadowProtect each month. "ShadowProtect is key to eliminating cost and complexity from backup, recovery and disaster recovery - it is now our standard solution.”
IT Manager on Demand provides Fully Managed Services where support is done proactively. They have moved away from the traditional break/fix model. IT Manager on Demand offers a fix fee pricing model to all its clients so they know what their monthly services spend will be. In order to support a disaster recovery under such a fixed fee contract, it is a condition for fixed fee customers to have a ShadowProtect solution in their infrastructure. Sean Bloch - IT Manager on Demand CEO
“From the initial product information briefing in mid 2006, we have totally switched our Backup and Recovery strategy both internally and externally with all our clients to a disk-to-disk system with StorageCraft ShadowProtect as the solution of choice. From the first demonstration of the product it can clearly be seen this is the premier and industry leading backup and recovery technology. No more do we need to start with a fresh windows environment each time a client upgrades a PC or Server, we can now migrate the whole software system from the old to NEW in around 40 minutes, the HIR technology strips out the old hardware drivers and reloads drivers for the new system so windows can boot.....AMAZING!!!” James Frost - IT Directory, JAFLAC Systems and Services
“The ShadowProtect IT Edition has added years to my life expectancy! I no longer cringe when I see the Blue Screen Of Death or need to do a major operating surgery. My stress level has dropped dramatically."
"Why? Before working on a system, I make a ShadowProtect backup. From that point on I know I can recover the PC back to the point where I started work on it, and can recovery any data. I can even go back to that start point as many times as I like, which allows me to try solutions which you normally only get one change at."
"I can even take live copies of a PC and do a hardware independent restore to another PC to test various solutions or diagnose long term problems without the user at my back wanting to use their PC. As a bonus, I can make regular backups of client workstations (where data is not an issue), allowing me to restore their Operating System and software to a new disk in minutes after a disk meltdown... but by far the biggest reason for me using ShadowProtect is for my health - it is stress relief on a CD.” David Borg - Merlin Business Solutions
“I installed ShadowProtect Server Edition onto one of my clients' SBS2000 servers; the server developed hardware problems some months later and subsequently failed. I was able to firstly use the backup images to run a virtual server to keep the client online, and then do a HIR (hardware independent restore) to a new server box one week later. Thanks to this brilliant software, I was able to deliver minimal downtime and keep the full configuration of the server. ShadowProtect is the best IT product I have seen in years that truly delivers on its promises.” Silvio Barbisan - Micro Maintenance
“I have only just started using your ShadowProtect software in the last 6 months or so (IT Edition, Server & Desktop Editions). I find them all very helpful to complete my work in IT. When I have a question or find a limitation it is refreshing to speak to support and sales people that know the product and can lend a hand very quickly. Not that you need much help with these products. We are keen for a 64-bit Edition and the restoring to dissimilar disk sizes (for when the replacement disk is slightly different in size but the data size is fine)."
"Without this software, rebuilding a server or PC is back to the old days of installing the OS, building the system and then restoring from tape. Many hours go by before the system is back online - with ShadowProtect, the system is back to exactly where it was in a very short time.” Amer Haddad - PC and Networking Specialists, PC-Net Services
“Backup, or more importantly recovery, is critical to small businesses. The risk and potential loss of revenue and customer satisfaction due to downtime is unacceptable, especially to the SBS market as all information is typically sotred on one central server. In order to significantly reduce disaster recovery times, businesses should evaluate StorageCraft ShadowProtect, a disk-based backup, recovery and disaster recovery solution that supports advanced capabilities such as rapid recovery to dissimilar hardware and virtual environments."
"StorageCraft understand that SMB stands for small business with small budgets, and typically limited IT resources, and have provided a complete solution that is affordable, reliable and easy to use."
"I would strongly recommend that SBS users migrate to this new industry standard solution.” Wayne Small, SBS MVP and CEO of SBSfaq.com
Affordable Backup & Disaster Recovery for SBS Users
Charged with managing over 54 servers and 12 terabytes of data daily, scan data services firm Synovate Aztec needed a solution to assist it to meet Service Level Agreements (SLAs) set by its clients for its backup and recovery technology.
“We had a substantial investment in our previous backup and recovery product, however, regardless of how much money and time we invested, it quite simply failed to live up to its expectations and price tag.
With ShadowProtect I am confident we will never lose more than 15-minutes of data or database or Exchange emails, and if one of our critical production servers crashed, we could rebuild it, migrate it to dissimilar hardware or even to a virtual environment in minutes and restore it to the exact state immediately prior to the crash.
Within two weeks we had placed the order and commenced deployment to the production servers.” Synovate Aztec - Over 54 servers & 12TB - backup is critical
